Job completed for Scott M.

Completion date: October 1, 2020

Location: Palmyra, VA

Why did the customer contact us?

Scott and his family have been maintenance clients for several years and asked us to replace a complete system in their home.

Solutions provided:

We installed a new American Standard dual fuel, heat pump and furnace system. This combination allows them to benefit from the efficiency and comfort of both forms of heat depending on the outdoor temperatures. We also installed a Reme Halo air purifier and an Aprilaire Model 700 humidifier.

During commissioning we worked with Scott to identify and fix several gremlins in the system - quirks in the wiring that caused intermittent problems. With his patience and assistance, we narrowed in on several key areas and repaired the issues so that the system provided full, uninterrupted function.

And in the interest of full disclosure, we stand behind our work practices and make every effort to address, repair and respond to recurring problems such as these. Luckily we have great clients, like Scott and his family, who work with us to address them as quickly as possible.

Team members on this project:

Man Gamble