Job completed for Morgan R.

Completion date: November 20, 2018

Location: Charlottesville, VA

Why did the customer contact us?

Client called us because their gas furnace was not working and the temperatures we getting and staying cold.

Solutions provided:

We diagnosed a failed pressure switch and board as the cause of no heat. We also identified a failing inducer motor - high amperage draw and a grinding sound on start-up and as it ran. We replaced all components and returned the system to service. As part of our normal protocol we ran the furnace through several safety checks to ensure proper operation and checked multiple areas in the home with a portable carbon monoxide detector to make sure no gas appliance was off-gassing into the home.