Job completed for Ronnie W.

Completion date: January 24, 2019

Location: Charlottesville, VA

Why did the customer contact us?

Client reported the natural gas furnace was working intermittently - would heat and then stop, which would let their home cool too much.

Solutions provided:

We arrived to inspect the system and found a dirty flame sensor. We were able to clean and replace it and return the system to normal service. We also discussed how our maintenance program is designed to catch and minimize the likelihood of a nuisance service issue during those coldest or hottest days.