Job completed for Mike C.

Completion date: October 24, 2019

Location: Charlottesville, VA

Why did the customer contact us?

Mike recently bought a new home and discovered the heat did not work when we had the first few cold days of the fall.

Solutions provided:

On arrival we found the system as described - a functioning fan moving air through the ducts but no heat. We noted that the furnace did not fire at all and diagnosed a failed igniter. We also noted a severely corroded furnace control board. With a bit of research, we learned that the direct replacement is no longer available and the new replacement board requires a change of multiple components.

On our recommendation, Mike authorized replacing both the igniter and the furnace control board. We completed these repairs and returned the system to service.

Team members on this project:

Man Gamble