Job completed for Josh R.

Completion date: March 23, 2020

Location: Charlottesville, VA

Why did the customer contact us?

Noticed weak air conditioning on the first warm days of the year. Josh reported that the refrigerant lines were icing up.

Solutions provided:

So we used FaceTime for a Zephyr-first consultation in a time of quarantine. Together, Zephyr and the client found a dirty air filter and made arrangements to deliver replacement filters with a no-contact drop-off. We recognize the problem may persist but this permits a first attempt at a solution while maintaining maximum client confidence in the approach and their safety.