March 4, 2021 | Earlysville, VA

On our follow up visit, we measured refrigerant pressures and compared them to manufacturer specifications for the indoor and outdoor conditions. Based on those, we determined that the system was undercharged. We added refrigerant until system conditions matched manufacturer specifications. We monitored system performance and returned it to service.

February 10, 2021 | Charlottesville, VA

Our visit to Steven's home was less about tools and more about looking, listening and poking around - a really scientific start! After he discussed the problem and showed me around, we started to really look for the how the duct system was designed and installed. Luckily he had photos ...

February 8, 2021 | Charlottesville, VA

    Over the course of several visits (yes, this boiler challenged us), we replaced a failed circulator pump, two thermal fuses, a pressure switch and a delay on make timer. We also completed a major cleaning of the heat exchanger and burners.  Why? We discovered that several isolation ...

October 9, 2020 | Free Union, VA

We completed a non-invasive inspection of two systems and provided reports that detail the types of systems, their age, any issues we noted for repair or further inspection, etc so that they can make an informed decision as buyers of the home. Per their request we also provided a proposal ...

October 1, 2020 | Palmyra, VA

We installed a new American Standard dual fuel, heat pump and furnace system. This combination allows them to benefit from the efficiency and comfort of both forms of heat depending on the outdoor temperatures. We also installed a Reme Halo air purifier and an Aprilaire Model 700 humidifier. During commissioning we ...

August 21, 2020 | Free Union, VA

During our diagnostic, we identified a faulty variable speed fan motor and a very dirty blower housing - likely construction dust. We recommended replacement of the motor and cleaning the blower housing as it must be removed to replace the motor, essentially a two-for-one. We completed the repairs with approval, ...

July 7, 2020 | Ruckersville, VA

We started by looking for ways to repair the system and offered an outdoor fan replacement as an option. We also noted that the system used R-22 refrigerant and was approaching 20 years old - much older than the expected lifespan of a heat pump in our area. At the client's ...

June 26, 2020 | Palmyra, VA

Jacob provided a complete Zephyr maintenance of the system in her home. We wash indoor and outdoor coils; we check for clean filters and change them as available; we check all electrical components for safety and proper operations; and we check and verify the refrigerant charge using our digital tools ...

May 8, 2020 | Orange, VA

Over phone and email, we worked with Jeff to double check settings to ensure there was not a simple fix available as Orange is not in our normal service area. After a period where the over the phone support seemed to work, Jeff called back and asked we come up ...

April 17, 2020 | Charlottesville, VA

After an initial diagnostic visit, we determined that the leak was small but was in the base of the existing tanked, gas water heater, requiring a replacement. We discussed and proposed both tanked and tankless replacement options for their consideration. They selected a new tanked 50 gallon gas water heater. We ...

April 16, 2020 | Madison, VA

We did exactly as we were asked to do - we installed a 3 ton, 3 head ductless system serving a new pizza kitchen and bar storage area. We also cleaned all of the existing ductless systems onsite. In all, PJ Williams led a great team of contractors to deliver an awesome ...

March 31, 2020 | Charlottesville, VA

We performed a Manual J load calculation to determine the correct size unit and offered several options to meet their needs and goals. After their selection, we installed a 3.0 ton Daikin multi-split heat pump with 2 wall mounted indoor heads and 1 floor mounted head.

March 23, 2020 | Charlottesville, VA

So we used FaceTime for a Zephyr-first consultation in a time of quarantine. Together, Zephyr and the client found a dirty air filter and made arrangements to deliver replacement filters with a no-contact drop-off. We recognize the problem may persist but this permits a first attempt at a solution while ...

February 28, 2020 | Shipman, VA

We took a look at both systems on the property. One system is quite new - a nice high-efficiency, modulating heat pump with three zones. The second system is an older standard efficiency heat pump serving an apartment. Both systems were in good shape so we cleaned coils, checked full ...

February 27, 2020 | Charlottesville, VA

To begin the replacement of the heat pump system and its ductboard duct system, we removed the ductboard, bagging it in the attic to limit fiberglass contamination in the living space. We also recovered refrigerant and removed the existing equipment. Later we recycled the refrigerant as required by the EPA ...